Please allow 1-2 business days for your order to be processed. We ship out packages Monday-Friday, excluding holidays. We DO NOT ship out packages on weekends.
During Covid-19 shipping delays may occur.
Yes, we offer 1-2 business day shipping. Any order placed after 3pm EST using expedited shipping will be shipped out the following business day.
**Shipping fees will not be refunded if your order does not arrive in the estimated delivery window. This includes severe weather conditions and COVID-19 delays.**
Yes, we do!
Please note: Additional fees may apply. Grey Bandit is not responsible for fees related to international customers paying to receive their packages. This includes customs and duty fees that are charged directly through the carrier. *If a customer chooses to refuse a package, you will still be responsible for these additional fees charged through the carrier and the initial shipping costs.
We ship out of Long Island, New York!
Sometimes the status of delivery will update a bit prematurely. In the meantime, please check with your family members, neighbor or roommate to make sure they didn’t receive your package. Often when a customer can’t find a package it’s usually because someone else brought it in or a neighbor accidentally received it. If that is not the case you can email us at firstname.lastname@example.org.
Please note:We will always do our best to assist you when there is a missing package however, after the package has been shipped it is in the hands of UPS or USPS to deliver it to you as we do not have any control over the mail service.